This Complaints Policy explains how to raise a concern with Roof Replacement Omaha NE, a free referral website for homeowners in Omaha, NE and the surrounding towns, and where to turn when the problem is with a roofer.
Prefer to talk? Call now(402) 555-0163Complaints about this site. If you are unhappy with how we handled your request, your information or anything on the site, call (402) 555-0163 and explain what happened. Please include your name, the date you contacted us and the details of your concern. We will look into it and reply.
Complaints about a roofer. We do not employ, supervise or control the roofers who receive requests, so we cannot settle disputes over their work, prices or contracts. Start by raising the issue with the roofer in writing and keep copies. If that does not resolve it, you can contact the Nebraska Attorney General's Consumer Protection Division at 402-471-2682.
Insurance questions. For questions about your policy, a claim or an insurer's decision, contact the Nebraska Department of Insurance at 1-877-564-7323.
Contractor registration. To check whether a contractor is registered with the state, search dol.nebraska.gov/conreg/Search or call the Nebraska Department of Labor at 402-471-2239.
We also want to know when a roofer we referred you to did not treat you fairly, so please tell us as well.